Apple App Store errors frequently haunt iPhone X, 8 Plus, 8, 7 Plus, 7, 6(s) Plus, 6(s) and iPad users, especially when they update their devices to the latest version. These days, we are facing ‘Cannot connect to App Store’ error and struggling to fix it. As a quick solution, I force quitted and then rebooted my iPhone, but this didn’t help. Upon doing some basic research, I found some solutions to fixed it.
There are countless other users who face this issue of Apple App Store not loading in their iOS 11 devices. They can also follow the solutions listed below.
Fix Cannot Connect to App Store in iOS 11 on iPhone X, 8 Plus, 8, 7 Plus, 7, 6(s) Plus, 6(s) and iPad
Fix #1: Manually Set the Date and Time on iOS Device
Step #1: Open Settings on your iPhone/iPad.
Step #2: Now tap on General.
Step #3: Next, tap on Date & Time.
Step #4: Here, you need to toggle off switch to Set Automatically.
Step #5: Now you should manually set the date and time.
Step #6: Then reboot your iOS device. Simply press and hold home and power button simultaneously for approximately 10 seconds; and when you see Apple logo on screen, release the buttons.
If you are using iPhone 7 or iPhone 7 Plus, you need to follow a different method to reboot the device.
iPhone 8, iPhone 8 Plus and iPhone X users can follow this guide to reboot their device.
Fix #2: Make sure you have granted permission to App Store to access your mobile/cellular data
Step #1: Launch Settings and then tap on Cellular (many iOS devices have Mobile Data option – Cellular and Mobile Data are one and the same).
Step #2: Here, you need to ensure that the toggle button next to App Store is green, i.e. turned on.
Fix #3: Reset iOS Device to Factory Settings
Still struggling with the issue? You should reset your iPhone or iPad to factory settings.
Step #1: Go to Settings and then tap on General.
Step #2: Now tap on Reset.
Step #3: Next, you need to tap on Reset All Settings and confirm your action.
Fix #4: Update iOS on iPhone/iPad
If you are not happy and problem persists, you need to go for iOS update on your iPhone or iPad.
Step #1: Launch Settings→ General.
Step #2: Next, tap Software Update.
Step #3: Now download and install the latest iOS Version.
To sum up…