iOS products normally run smoothly; but when it stumbles across any bump, it gives hellish pain to its users. iTunes is one such bump that frequently offers shaky rides with its line of errors like iTunes error 14, iTunes error 3194, connection issues with iTunes Store etc.
Recently, iOS users have noticed iTunes error 9, 4005, 4013, or 4014 on their devices. With this error on their device, iPhone and iPad users cannot upgrade to the latest iOS version through iTunes. Hence, users should take this error seriously. This issue is related to hardware but you can always employ some trial-and-error workarounds to fix iTunes error 9, 4005, 4013, or 4014.
Every problem comes with a fix, and this is the beauty of Apple ecosystem. Apart from iTunes error 4014 or 4013, users might have experienced “iPhone [device name] could not be restored. An unknown error occurred (9)” and “iPhone [device name] could not be restored. An unknown error occurred (4005)”.
Let’s try to fix the issue by following a few easy steps given below.
How to Fix iTunes Error 9, 4005, 4013, or 4014 and Upgrade iPhone
Before you go ahead:
- First off, download and install the latest version of iTunes.
- Check the storage on your iPhone/iPad and ensure that your device has enough space for new update.
- Put your iPhone/iPad on charge so that there is no issue of low battery during the update.
Since this error 9, 4005, 4013, or 4014 is associated with the hardware of your device, you are required to change the USB port to which you connect your device. If the cable or port is defective, iTunes doesn’t recognize your iOS devices as it identifies that cable is not good enough to accept. Next, you should also change the cable in use. If these both workarounds fail to work, you can ask your neighbour or colleague to use their computer. If you have more than one computer, it is good.
Solution #1: Force Reboot your iPhone
Disconnect your iOS device from Mac or Computer and Force reboot your iPhone by pressing and holding home and side button for 10 seconds until you see an Apple logo.
If you are proud owner of iPhone X, iPhone 8 and iPhone 8 Plus follow this guide to force the reboot.
iPhone 7 and 7 Plus users can press and hold side button and Volume down button simultaneously for at least 10 seconds.
Solution #2: Update or Restore iPhone Via iTunes.
Step #1: Connect your iPhone with Computer or Mac Using USB Cable
Step #2: Click on Update button when iTunes ask you to update or restore and reinstall iOS to keep your personal data safe.
If you can update your iOS device, but still your iPhone starts in recovery mode then connect your device with computer once again and click on restore instead of update.
Solution #3: Reset Settings.
If above solution didn’t fixed your problem try restarting your PC and reset all settings on your iPhone.
To Reset All Settings on your iPhone you need to go to Settings → General → Reset →Reset All Settings.
If the iTunes error 9, 4005, 4013, or 4014 continues to irritate you, it is time to contact Apple Support. If you have any other solution to this problem, you can share your feedback in the comment section. Also reach us at Facebook, Twitter and Google Plus.