WhatsApp has now opened its doors to business community; if you own a business, you can register your Business on WhatsApp. So whether you are running a small business, a giant corporation, or SMEs, WhatsApp Business app is here to help you. Simply download and create WhatsApp business account on your Android device and grow your business. But before that, you need to follow this complete guide on how to setup and use WhatsApp Business app on Android phone.
You can get WhatsApp Business app from Google Play Store; right now, the app is not available on iTunes Stores, and therefore, iOS users won’t be able to use this WhatsApp Business. If you are using iPhone, you probably need to switch to Android to use this WhatsApp Business app. Or wait until WhatsApp rolls out the iOS version of WhatsApp Business.
Why should business owners use WhatsApp Business app?
It is super easy! Instead of using a web browser on your computer or laptop, WhatsApp Business makes it super convenient for businessmen to provide updates and support to their customers. So, like an average user uses WhatsApp to keep in touch with friends and family, a businessman or a manager would use WhatsApp Business app to stay connected with their customers. When you begin to use this app, you will realize how different the Business app is a normal WhatsApp app.
How to Setup and Use WhatsApp Business on Android Phone
Many users would like the idea of using their Personal WhatsApp number as a WhatsApp business number. But then they have to verify their numbers every time they open the app. Hence, it is advisable to have a separate number allocated to your business. Now set up WhatsApp Business on your Android device.
How to Setup and Create WhatsApp Business Account on Android
Step#1: First off, download and install WhatsApp Business App on your Android phone.
Step #3: The app requires access to your contacts, and your phone’s photos, media, and files. Tap on CONTINUE.
Step #4: Next, you need to type in your business phone number and then tap on Next.
As mentioned above, if you are using your WhatsApp Messenger registered presently, the Business app will inform you that you cannot use both numbers simultaneously. Tap on Continue.
Step #5: On your business number, you will receive a verification code; this is to verify your account.
Step #6: You will be asked to restore a WhatsApp backup from Google Drive.
Step #7: Next, you need to fill in your business details and tap on Next. Be careful while typing your business name as you cannot make any change later.
That’s it! Your WhatsApp Business app is set up. Now you can use this app.
How to Use WhatsApp Business on Android Phone
Step #1: Launch WhatsApp Business on your Android smartphone.
Step #2: Now tap on three vertical dots from the upper right corner and choose Settings.
Step #3: Next, you need to tap on Business Settings and then tap on Profile.
Step #4: Here, fill up necessary details of your business; there are fields like Business address, Business category, Business description, Business hours, Email address, Website etc. After entering these details, tap on Save button from top right corner.
Step #5: You will see three messaging tools on Business Settings.
These tools are Away message, Greeting message, and Quick replies.
By using Away message, you can set an automatic reply message when you are not able to reply the message.
With Greeting, you can set a greeting message reply to customers when you receive the first message from consumers or after a period of 14 days of inertia.
Quick replies help you set some instant responses to get your job done when customers send you message often.
Finally, you can use Statistics on Business Settings; the Statistics give you information about the number of messages you sent, read, and received.
Thus, WhatsApp Business makes your communication with your customers a breeze.
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What kind of business are you doing? Would you like to activate WhatsApp Business app on your Android phone? Do you think the app will help businessmen to do their business in a better way? Share your feedback with us on Facebook, Twitter and Google Plus.