Like other smart gadgets, HomePod too is fallible, i.e. imperfect and there will be some petty issues you have to face. However, you don’t need to rush to Apple Support if cannot setup HomePod using iPhone or iPad; you can follow this guide and save your time you would spend with Apple’s technician. To start with, you can fix the issue of iPad or iPhone not connecting with HomePod by following this tutorial.
If you encounter HomePod setup failed error then you need to check few important point while connecting your iOS device with HomePod. So let’s find the solutions listed below to fix the problem of iPhone or iPad fails to connect with HomePod.
Cannot Setup HomePod Using iPhone or iPad?Troubleshooting the Issue
The connection between your iPhone or iPad and HomePod should be smooth.
Is your iPhone or iPad connected to HomePod properly?
First and foremost, check if you have setup your iOS device with HomePod as it should be. Note that your iOS device must be running iOS 11.2.5 or later; in case you are using the older version, you should update your device right away.
Update your iPhone and iPad
Keeping your iOS device updated ensures that your phone works excellently.
Settings → General → Software Update → Download and Install.
Once you download and install the software update, you may be prompted to enter your device passcode. Next, tap on Agree to terms and conditions and tap on Agree again to confirm.
Before you update your device, backup your iPhone or iPad on iCloud.
You can also use iTunes on your Mac or Windows PC to update your iPhone or iPad.
First, backup your iOS device using iTunes; don’t forget to make it encrypted to save your password and other private data. Then, follow the steps given below:
Step #1: Open iTunes on your Mac or Windows computer.
Step #2: Connect your iPhone or iPad with a lightning plug to your computer. You can use USB to lightning cable or USB to 30-pin dock.
Step #3: Now click on your iOS device icon from the upper left corner. (Jump to this post if iTunes doesn’t recognize your device)
Step #4: Next, click on Check for Update button.
Step #5: Then click on Download and Update.
Step #6: You need to Agree to the Terms and Conditions.
Step #7: You may be asked to enter your device passcode.
Enable iCloud Keychain on iPhone or iPad
Apparently, there is no connection between your HomePod and iCloud Keychain. But your HomePod may require some access to your information, and therefore, it is one of the requirements to turn on iCloud Keychain on iPhone or iPad.
Set up Two-Factor Authentication
When you set up two-factor authentication (2FA) on your Apple ID, all your iOS and Mac devices interact with each other seamlessly. HomePod is the latest member in the Apple family, and hence, it would be convenient for you to use it with 2FA.
Follow this complete guide on how to setup two-factor authentication for Apple ID.
Enable Wi-Fi on your iPhone or iPad
Wi-Fi should be turned on your iOS device; HomePod requires local Wi-Fi to be working to connect to your iPhone or iPad. Once you confirm that Wi-Fi is enabled on your iPhone or iPad, check the router or modem to ensure that your Wi-Fi connection is working.
Follow the steps on your iOS device:
Step #1: Open Settings.
Step #2: Tap on Wi-Fi, which is the second option after Airplane Mode.
Step #3: Toggle Wi-Fi option ON.
Step #4: In case you have reset your network settings, you need to enter the Wi-Fi password.
Wi-Fi password is also required if you are connecting your device to an unknown network.
Fix Bluetooth Issues on your iPhone or iPad
Your HomePod interacts with your iOS device via Bluetooth, and hence, it is mandatory that Bluetooth is working on your iPhone or iPad. If there is any Bluetooth issue, you can quickly fix it by using following tips.
Forget the old device
Step #1: Launch Settings on your iOS device.
Step #2: Tap on Bluetooth.
Step #3: Turn on Bluetooth toggle.
You will see all the previously connected devices under MY DEVICES.
Step #4: Tap on (i) button next to HomePod.
Step #5: Next, tap on Forget This Device.
An option will swipe up from the bottom of your iOS device. Tap on Forget This Device again to confirm your action.
After a few moments, connect the same device with Bluetooth.
Turn Bluetooth ON and OFF
This is quite simple. Go to Settings → Bluetooth→ Toggle ON/OFF Bluetooth option.
Resetting your HomePod to Factory default settings may fix this issue. So check this guide to reset HomePod and try pairing your iOS device once again.
Hard Reset iPhone
Check our list of articles on restart/reboot and force restart/force reboot different iOS devices.
- How to Force Restart iPhone 8 and iPhone 8 Plus
- Restart or Reboot iPhone X and iPhone 8, 8 Plus
- How to Restart iPhone or iPad Without Home Button and Power Button
- How to Force Restart or Reboot iPhone 7 and iPhone 7 Plus
Try to pair your iOS device with another Bluetooth-enabled device
If you can easily connect your iOS device with another Bluetooth-enabled device, there is some issue with your HomePod. Continue reading this troubleshooting guide.
Reset Network Settings
There may be some network issues that prevent your iOS device from connecting with HomePod.
Settings → General → Reset → Reset Network Settings. You will be asked to enter your device passcode; enter the password and confirm your action.
Your iOS device will restart automatically.
Note that after the restart, you need to reconnect your iOS device with your Wi-Fi network and Bluetooth device (HomePod).
Setup Failed 301003 Error
While setting up HomePod if you encounter this error code then jump to this post of fix HomePod setup Failed 301003 Error.
Setup Failed 6722 Error
When setting up HomePod using iPhone if you are getting Setup Failed -6722 error then jump to this post and follow the solutions.
If nothing works, you need to Contact Apple Support.
That’s all friends!
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