When your iPhone screen becomes unresponsive, you feel paralyzed as you are not able to interact with most important device in your life. A touch screen is the soul of a smart phone and therefore, users cannot afford to damage the most delicate part of iPhone. Normally, iPhone screen doesn’t respond when it gets spoilt or damaged accidentally. In any case, it is an emergency situation when your iPhone touch screen not working.
If you wonder why your iPhone screen not responsive, let me tell you that the issue has been occurring for long time; in fact, this screen issue is as old as the first iPhone. So whether you are using iPhone 7, 7 Plus, iPhone 8, 8 Plus or iPhone X, the unresponsiveness of iPhone screen is bound to irritate you. Thankfully, there are some quick and easy solutions to troubleshoot an unresponsive or frozen iPhone. Primarily, you can run a check if the touchscreen of your iPhone is damaged by lint, oil, residue, moisture, scratches or anything else.
Why My iPhone Screen is Not Responding?
The very first culprit in this case is the digitiser, which processes your touch on your iPhone. It is a physical part on your iPhone that works as mediator between your touch and your iPhone’s internal system. This means, the iPhone’s software can also be making trouble to the touch screen. So you have to fight the battle at two fronts: hardware and software of your iPhone.
First off, we will deal with the hardware issues and solutions to fix the ‘touchscreen not responding on iPhone after updating to iOS 11 problem.
How to Fix iPhone Touchscreen Not Working Issue
Clear your iPhone’s touchscreen
On a very basic level, you should try this solution: clean and clear the iPhone’s screen. There are occasions when you have to pick up the phone while you are eating finger food. Since your fingers can be laced with oil or button, the same stuff will be transferred to your iPhone’s touch screen. In this situation, keep your iPhone under different lighting conditions. For example, hold it under the table lamp, sunlight or under any other lights. Now clean the screen with a cotton cloth and make sure that there is no stain or residue of any sort.
Change Screen Protectors
Screen protectors normally provide good protection against possible dangers like scratches, accidental drops, and stains. However, at times, these screen protectors stop performing due to ageing. You need to keep changing your iPhone screen protectors at regular intervals.
iPhone X Users can buy this best iPhone X screen Protectors
Is iPhone Touch Screen broken?
If you are careless enough to drop your iPhone, you may have to face the dire consequences, which can include broken touch screen of your iPhone. In this case, there is only one way: get the touch screen changed. You wish you had got the best iPhone 7 cases and best iPhone 8 cases. As an alternative, you can buy a new iPhone screen kit and try to change the part by yourself. However, you need to be extra careful. Only the experts can do this without any flaw, and hence, I would suggest you go to Genius Bar with your iPhone. Users normally avoid Genius Bar as they charge exorbitant prices for their services. It would be wiser to take services from third-party repair stores like CellSavers and iResq.
The MacGyver Solution
When you drop your iPhone accidentally or in a fit of fury, it receives terrible jolt and this affects the internal machinery. The logic board in your iPhone receives such a tremendous shock that the touch screen may stop working. On the surface, you may not see any scratch or hairline fracture, but beneath the screen, there can be a great deal of damage. As a solution, you can hard press the part of display where the cables connect to the logic board. You have to be extra careful while doing this as pressing down too hard can break the display.
When iPhones get dropped, the tiny cables that connect to your iPhone’s logic board can become dislodged just enough for the touchscreen to stop working, even if there’s no physical damage. It’s a longshot, but you may be able to fix your iPhone’s touch screen by pressing down on the part of the display where the cables connect to the logic board.
Fix iPhone Touch Screen Unresponsive Issue
In a day, you access apps for a number of times. If the app, you frequently use, crashes, your touch screen may stop responding. Then you should blame that app for iPhone touch screen not working issue. Follow some helpful tips to fix iPhone apps crashing issues.
Go for Force Restart
When too many applications create issues in your iPhone, touch screen becomes unresponsive. In this case, you need to force reboot your iPhone.
Hold your iPhone in your hands and press and hold Home button and sleep/wake button simultaneously. Release the buttons when you see Apple logo after approximately 10 seconds. Your iPhone is now rebooted and the problem should be fixed. Many users face a weird problem here; they see that their iPhone get stuck at Apple logo. However, they can get rid of this situation by following a workaround.
Note that Apple has introduced a small change to force restart or reboot iPhone 7 and iPhone 7 Plus or force restart iPhone 8/8 Plus or reboot iPhone 8/8 Plus and iPhone X.
Restore your iPhone from Backup
You need your iPhone, a lightning cable and a laptop or desktop computer with iTunes installed.
Step #1: Sync your iPhone with iTunes via lightning cable.
Step #2: Click on ‘Encrypt backup’ if you have not done this; select ‘Backup to this computer’.
Step #3: Now you need to click ‘Backup now’ and the process will start. You may have to wait for some time to let the process finish.
Step #4: Once the process is complete, click the ‘Restore’ button and then select the backup you have just made to restore to.
Step #5: When the backup is restored to iPhone, try to operate your phone as normal.
Also Check: How to Fix iTunes Not Showing iPhone
Restore iPhone as New
You should take full backup of your iPhone before you follow this workaround as all your data and media will be erased from your iPhone.
Step #1: Open www.icloud.com on your Mac or Windows computer.
Step #2: Enter your Apple ID and password. (Follow this guide if you have Forgotten Apple ID Password)
Step #3: After logging in, click on ‘Find iPhone’ square from the Launchpad.
Step #4: Next, you need to click on ‘All Devices’.
Step #5: Choose the iPhone you want to erase (in case you have connected more than on iPhone with a single Apple ID).
Step #6: You can get the exact location of your iPhone; in the right corner, you can see a square in which, there are three options: Play Sound, Lost Mode, and Erase iPhone.
Step #7: Click on Erase iPhone; you will be asked to confirm your action. You need to click on Erase.
Step #8: Next, you should connect your iPhone with Mac or Windows PC.
Step #9: Open iTunes.
Step #10: Click on your iPhone from the left panel.
Step #11: Now click Restore iPhone button.
Step #12: Finally, click Restore and Update.
Also Check: How to Erase iPhone Remotely from iCloud
Put your iPhone in DFU Mode
Since this is a bit complex method, experts normally suggest this as a last resort. After performing all the above fixes, you can go for this and put your iPhone in DFU Mode. This is a Device Firmware Update suggested by many iPhone experts in the industry.
After all the problems and issues we face, a common idea that strikes the mind is that users must encrypt their iPhone 7 or any other iPhone they have. This will provide them extra layers of security on the iOS devices.
Like touch screen, many users also encounter the problem of iPhone Home button not working. In this situation, we recommend a complete guide to fix the issue of iPhone Home button not working.
We hope that you liked this complete guide on how to fix iPhone 7, 7 Plus, iPhone 8, 8 Plus and iPhone X touchscreen not working issue. Share your feedback with us on Facebook, Twitter and Google Plus.