iOS products normally run smoothly; but when it stumbles across any bump, it gives hellish pain to its users. iTunes is one such bump that frequently offers shaky rides with its line of errors like iTunes error 14, iTunes error 3194, connection issues with iTunes Store etc.
Recently, iOS users have noticed iTunes error 4014/4013 on their devices. With this error on their device, iPhone and iPad users cannot upgrade to the latest iOS version through iTunes. Hence, users should take this error seriously. This issue is related to hardware but you can always employ some trial-and-error workarounds to fix iTunes error 4014/4013.
Every problem comes with a fix, and this is the beauty of Apple ecosystem. Apart from iTunes error 4014/4013, users might have experienced “iPhone [device name] could not be restored. An unknown error occurred (9)” and “iPhone [device name] could not be restored. An unknown error occurred (4005)”.
Let’s try to fix the issue by following a few easy steps given below.
How to Fix iTunes Error 4014/4013 and Upgrade iPhone
Before you go ahead:
- First off, download and install the latest version of iTunes.
- Check the storage on your iPhone/iPad and ensure that your device has enough space for new update.
- Put your iPhone/iPad on charge so that there is no issue of low battery during the update.
Since this error 4014/4013 is associated with the hardware of your device, you are required to change the USB port to which you connect your device. If the cable or port is defective, iTunes doesn’t recognize your iOS devices as it identifies that cable is not good enough to accept. Next, you should also change the cable in use. If these both workarounds fail to work, you can ask your neighbour or colleague to use their computer. If you have more than one computer, it is good.
Backup Your iPhone/iPad Data and Go into Recovery Mode
Step #1: Sync up your iOS device to the computer and launch iTunes.
Step #2: Take backup of your device.
Step #3: Disconnect your device and leave iTunes.
Step #4: Now put your device in recovery mode (read the complete procedure below).
Step #5: Launch iTunes on computer.
Step #6: Now sync up your iOS device. A dialog box will appear and it will show that an iOS device is detected in recovery mode.
Step #7: Move on and restore the device as new. This will delete all but you are required the backup to restore.
Points to Ponder
- Normally, this error doesn’t pester users when they update iOS version.
- You should delete some non-functional apps and app memory to create some space on your device.
How to Put iPhone/iPad in Recovery Mode
Step #1: Disconnect your device from Mac/Computer.
Step #2: Keep iTunes open on Mac/computer.
Step #3: Press and hold the Home and Power button simultaneously for around 10 seconds until the screen goes dark.
Step #4: Release the Power button but continue holding Home button.
Step #5: Now connect your device to the Mac/computer with the help of USB.
Step #6: Device display will show the USB cable and iTunes icon.
Step #7: iTunes on Mac/computer will detect your device in recovery mode. Now your iOS device is in recovery mode.
If the error 4014/4013 continues to irritate you, it is time to contact Apple Support. If you have any other solution to this problem, you can share your feedback in the comment section. Also reach us at Facebook, Twitter and Google+.