In a day, Android users frequently open Google Play Store to install and update a number of apps and games on their Android phones. Some Android super-fans go a step forward and like to purchase movies, books, magazines, newspapers and more. Our association with Google Play Store has come a long way, and hence, it has become part and parcel of our digital life.
And one fine day there is devil to pay when that indispensable Google Play Store keeps crashing on your Android smartphones. Many surprises that even after updating the latest Android N, they face such troubles. You run amok to fix the problems on your own but disappointed as you can’t find any sure-fire solution. Until you find this web link on Google. So here is the answer to that pestering query why Google Play Store has problems.
How to Fix Google Play Store Keeps Crashing Issue on Android
Solution #1. Remove Cache Files from Play Store
One of the major drawbacks of Internet is that it creates cache files of websites or web pages you visit in a day. Something similar happens on Google Play Store, from where you download many games, apps and other content. This piles up cache files, which need to be removed.
Step #1: Open Settings on your Android phone.
Step #2: Scroll down and tap on Apps.
Please note that this option may be different as per the Android version you are using on your smartphone. If you are using Lollypop version, you are supposed to tap on All tab; then tap on Google Play Store. If you have Marshmallow updated on your Android device, scroll down and look for Google Play Store and tap it.
Step #3: Now tap on “Clear Cache” option on your Lollipop enabled device; this will delete all cache files. For Marshmallow users, they need to tap on “Storage”; this will take them to a new screen. Now tap on “Clear Cache”.
Solution #2. Uninstall Google Play Store Updates
Though this will remove all previous updates from Google Play Store, this can work in your favour and you should try this option.
Step #1: Open Settings on Android phone.
Step #2: Tap on Apps.
Step #3: Tap on Google Play Store.
Step #4: Finally tap on Uninstall updates.
Following this, you can restart your Android smartphone.
Solution #3. Use the latest version of Google Play Store
How will I download the latest version of Play Store in the absence of Play Store? Your question is quite logical but there is a workaround. You can use trustworthy sources to download APK file of Play Store and then install the same on your Android device. APKMirror is one of the reliable sources you can use. It is advisable to check security settings done on your Android phone.
Step #1: Launch Settings on Android device.
Step #2: Next tap on Security.
Step #3: Now toggle Unknown Sources ON.
You can now go to the site and look for Play Store APK.
Solution #4. Go for Factory Reset
As a last resort, you are advised to go for Factory Reset. Before this, take back-up of your app data and other important data.
Step #1: Open Settings.
Step #2: Tap on Backup and reset.
Step #3: Now tap on Factory data reset.
Step #4: At last, tap on Reset phone.
This will erase all data from device memory, including Google account, system and application data, settings, and downloaded applications.