Google Pixel 2 fingerprint sensor helps you buy things and unlock your phone quickly. But when it stops working, you have to use a passcode to unlock the device or have to enter a password to secure apps. This is not interesting, is it? When your Pixel 2 doesn’t recognize your fingerprint even after a few attempts, the software gets tired and asks you to use passcode or password. Does this happen to you? Here is how you can troubleshoot fingerprint sensor not working on Google Pixel 2 and Pixel 2 XL issue.

There are some practical solutions to this fingerprint scanner issue on your Google Pixel 2. You can follow each one by one and get rid of fingerprint sensor problems.

Fingerprint Sensor Not Working on Google Pixel 2 and Pixel 2 XL
credit: android.gadgethacks.com

Fingerprint Sensor Not Working on Google Pixel 2 and Pixel 2 XL? Troubleshoot the Issue Now

Clean up Fingerprint Sensor

Cleaning your fingerprint sensor is the simplest and most effective solution here, and therefore, we put it first in this list. You are not supposed to sue any special cloth or cleaning solution for this. Whichever cloth you use, make sure the cloth should be smooth and a bit damp (it should not be drenched with water). If you are using any case, remove it and then clean the fingerprint sensor with that cloth. Gently rub the cloth over the sensor area; you will see the filth will be removed immediately.

Force Restart Pixel 2 Phone

A simple restart can solve some issues on your Pixel 2 smartphone. To hard reboot your Pixel 2, press and hold power and volume down button simultaneously for 7-8 seconds.

Remove added fingerprint

You can fix fingerprint sensor not working on Google Pixel issue by removing your existing fingerprints.

Launch Settings → Security & location → Pixel Imprint; confirm your screen lock and then tap on the delete icon next to your registered fingerprints to remove them.

Once your fingerprints are deleted from Pixel 2, you can register them again afresh.

Factory Reset Pixel

Factory data reset is your last option. Before performing this action, you need to backup your phone, and then follow the steps given below:

Step #1: Launch Settings app on your Pixel 2.

Step #2: Now tap on System.

Step #3: Next, you need to tap on Reset.

Step #4: Then tap on Factory data reset and next, Reset phone or Reset tablet.

You may be prompted to enter your PIN, pattern, or password to confirm your action.

You can erase all data from the internal storage of your device by tapping Erase everything.

Once your device internal data is erased, choose the option to restart.

Finally, set up your Pixel phone and restore the backed up data.

That’s all friends!

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Which of the above methods has fixed the issue of fingerprint scanner stopped working on your Pixel 2? Share your feedback with us on FacebookTwitter and Google Plus

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