Screen recording is one of the important features introduced in iOS 11. Earlier, users had to rely on third-party software pieces to record iOS screen. However, of late, I have seen that the feature of iOS 11 screen recording not working on iPhone and iPad for some users.

Let me explain this problem. If you face this issue and unable to record iPhone screen in iOS 11, you would get some initial success but not the final result in the end. Moreover, you can’t see the videos saved in Photos app on your iPhone or iPad. After doing some primary research, I found some tricks and they worked for me. If you are facing this issue and cannot record screen on iPhone X, 8 Plus, 8, 7 Plus, 7, 6(s) Plus, 6(s), 5S, SE or iPad running iOS 11, read the solutions.

How to Fix Screen Recording Not Working in iOS 11 on iPhone and iPad

Remove Screen Recording from Control Center and Hard Reset iPhone or iPad

Step #1: Launch Settings on your iPhone or iPad.

Step #2: Open Control Center now.

Tap on Control Center

Step #3: Next, tap on Customize Controls.

Tap on Customize Controls

Step #4: Under INCLUDE section, you will find Screen Recording option; tap on that round red button.

Tap on Minus Sign to Delete Screen Recording Shortcut

Step #5: Finally, tap on Remove button appears on the right.

Tap on Remove to Remove Screen Recording Control from Control Center

Once you remove screen recording from Control Center, it is time to force restart your iPhone. For this, you need to press and hold Home button and sleep/wake button simultaneously for 10 seconds. Keep holding the buttons until you see an Apple logo on your phone screen. Now release the buttons and your iPhone is force restarted.

Note that you have to follow different methods to force restart or reboot your iPhone 7, 7 Plus and iPhone 8, 8 Plus and iPhone X.

After the device is rebooted, open Settings→ Control Center→ Customize Controls→ and then tap on “+” icon to add Screen Recording to Control Center.

Tap on Plus Sign to Add Screen Recording Option

This should fix the issue of screen recording on your iPhone or iPad. If not, go ahead and read on the solutions.

Check that Screen Recording is Not Restricted with Parental Control

If you have enabled Restrictions on Screen Recording on your iPhone, you should disable this immediately.

Step #1: Launch Settings and then tap on General.

Step #2: Now tap on Restrictions and enter your Restrictions passcode. (Follow this procedure if you have forgotten Restriction Passcode)

Tap on Restriction and Enter Passcode

Step #3: Next, scroll down to the bottom and toggle Screen Recording OFF.

Toggle OFF Screen Recording on iPhone or iPad

Reset iPhone/iPad to Factory Settings

Apart from your data, this action will remove all your Wi-fi passwords and website logins.

Step #1: Open Settings on your iPhone or iPad and then tap on General.

Step #2: Scroll down to the bottom and tap on Reset.

Step #3: Now tap on Reset All Settings from multiple options.

Step #4: You will be asked to confirm your action; simply tap on Reset All Settings again. You may also be prompted to enter your passcode. Enter the password and finish the process.

Tap on Reset All Settings and Confirm your action by tapping once again

This will reboot your iOS device, and after the reboot, you can check Screen Recording on your iPhone or iPad.

Update Your Device to the Latest iOS Software

Are you using beta version of iOS 11? If yes, you should update your iPhone or iPad to the latest official version of iOS 11. First, you are supposed to stop receiving iOS Beta updates on your iPhone or iPad. Then, head over to Settings→ General→ Software Update→ Download and Install Update.

Above four solutions should work in your favour and you should be able to record iOS screen.

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  1. Thanks a lot! The first option worked for my iPhone 8+. IDK if it was that or removing restrictions. I followed the first step then after the reboot read further and seen the part about restrictions. I removed the restrictions and then checked the scene recording option and it worked. I checked the restrictions before I did anything. Even before I found this site. I didn’t see any restrictions regarding screen recording so I then Googled the issue and came upon this site. Whatever it was I’m grateful for the tip. Much appreciated! I would like to point out the procedure for a hard reset on iPhone 8 is different from the procedure for iPhone 6S. I can’t speak for iPhone 6/6+/7/7+/X. I went from iPhone 6S+>8+. I realize this is addressed later in the article but it’s not immediately apparent. One must read further to see this section. Just FYI for anyone that is not familiar with it. Anyway, this was very helpful and it does work, no doubt about it.

    Thanks, again



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