How to Verify Your Identity for Apple Pay Cash from iPhone, iPad and Apple Watch

If you are 18 years and above, and a resident of the United States of America, you can Setup and Use Apple Pay Cash on iPhone and then, send and receive money with Apple Pay or receive Apple Pay Cash card. But when it comes to identification for Apple Pay Cash, you age is not enough. You might wonder why I should verify my identity for Apple Pay Cash as I have already set up it on my iPhone. This verification is important to protect your account. So you need to verify Apple Pay Cash identity.

Apart from your account’s safety, you will be asked to verify your identity when using Apple Pay Cash when you want to send or receive $500 or more. Moreover, you might be prompted to verify your identity based on how much you use Apple Pay Cash. For security of your money and protection of your account, Apple might ask you to verify your identity while using Apple Pay Cash.

Note that Green Dot Bank provides services like person to person payments and the Apple Pay Cash card; the bank is a member of FDIC, which is a regulated financial institution. Moreover, Green Dot Bank has to follow the norms set by federal law to verify the identity of Bank’s customers.

For your identity verification, Green Dot Bank asks social security numbers and other personal information to make sure that you are eligible to use the services.

How to Verify Apple Pay Cash Identity from iPhone, iPad and Apple Watch

How to Verify Identity for Apple Pay Cash from iPhone, iPad and Apple Watch

Step #1: First off, you need to launch card info:

On your iPhone: Go to Wallet app → tap on Apple Pay Cash card and tap on (i).

On your iPad: Launch Settings → tap on Wallet & Apple Pay → tap on Apple Pay Cash card.

On your Apple Watch: Tap on Watch app on iPhone → tap Wallet & Apple Pay → tap on Apple Pay Cash card.

Step #2: Tap on Verify your identity

You need to follow on-screen instruction when you are capturing driver’s license or state ID card:

  • Put your card on a dark background.
  • Capture all four corners of card.
  • Need to ensure that there is nothing between your phone’s camera and the card that can make information difficult to read or understand.

If you are verifying your identity for the first time, you may be asked to enter information given below:

  • Full name
  • Social security number
  • Date of birth
  • Residential address (if you provide post office box, your account will be restricted)
  • Questions related to your personal history
  • An image of your driver’s license of state ID card

Where your personal information goes?

You might want to ask this question to yourself. Well, your personal information goes to Green Dot Bank and their identity verification service provider. Note that your name and address is protected by the partner bank and Apple Payments Inc. If needed, your social security number, date of birth, answers to questions (like confirmation of street name you lived previously), or a copy of your government ID will be provided to Green Dot Bank and their identity service provider, and the information is stored by Green Dot Bank as far as required by law. Apple cannot read this supplementary info.

Your privacy is completely protected by Apple as the brand has created Apple Payments Inc., a subsidiary that stores and processes information separately from the rest of Apple. And thus, other Apple services do not have access to your personal info.

What happens if you provide wrong information?

You should try to verify your identity again. Apple might ask to enter driver’s license or state ID upon verification.

Step #1: Open your card information:

On iPhone: Launch Wallet app → tap on Apple Pay Cash card and then tap (i).

On iPad: Launch Settings → tap on Wallet & Apple Pay → tap on Apple Pay Cash card.

On Apple Watch: Launch Watch app on your iPhone → tap Wallet & Apple Pay → tap on Apple Pay Cash card.

Step #2: Next, you need to tap on Verify Identity; if the option is not there, you need to contact Apple Support. You might need to close your account and open a new account.

Step #3: Finally, follow the on-screen instructions.

Is your identity unable to be verified?

In this case, you cannot use all Apple Pay Cash features, which also include sending and receiving money and adding money to your Apple Pay Cash balance.

You can make purchases in stores, in apps, and on the web from the money stored in your Apple Pay Cash account; moreover, you can transfer your money to your bank or send it your friend.

That’s it!

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